If your place is on this site and you didn't put it here, that's not a mistake: listings come from public sources, the same way they do for maps and directories. Here's what you can do about it.
The details are wrong, or the place has closed
Every listing has a link at the bottom to tell us, and no account is needed. Address, phone, opening times, duplicates, closure: pick the reason and send. When enough people report the same thing the listing comes down, and it goes back up just as easily if the report was wrong.
Someone asked for a table and I never noticed
For places that don't use Bitebooker, a table request is a message we pass to whatever contact is publicly listed. If there is no such contact, or it isn't yours any more, the request goes unanswered — and we tell the person straight away. It's the most common way a table is lost without anyone noticing.
What changes if you run the listing
A restaurant using Bitebooker shows up with instant confirmation: people see your real opening times, choose, and the table lands in your book the moment they press — no phone calls, no calling back, and no risk of double-booking the same slot.
This page doesn't say what it costs or what it includes: those change, and a price written here would be out of date before anyone read it. For those, talk to a person.
How it starts
It is not a sign-up, and it activates nothing. Until we have spoken the listing stays as it is: nobody takes it over and not a line changes. VAT number, tax code and billing details are not asked here — they are needed when there is an agreement, not before. The three steps are at the foot of this page, with the button to start.
Does the person booking have an account? Nothing changes for you
People booking from this site can sign in and link the booking to their own account, so they can find it again from another phone. You don't see this, and it doesn't concern you: your records get the name they typed, as always. You don't know whether they have an account, you don't know whether they have booked elsewhere, and none of what you can do with it changes.
The link is a row of ours, kept outside your data. If that person closes their account, the link goes — the booking stays yours: it is your evening, your books, your dining room.
I want the listing off the site
You can. Same report: pick the reason, and it reaches whoever keeps the catalogue.